Give Feedback to ETS

Use this form to provide detailed information directly to ETS about an experience you had on the bus, train, ETS property or with one of our employees.

All required fields are marked with an asterisk .

Contact Information

Providing an email address will allow ETS to contact you with any further questions.
If you would like a response to your submission, a name and email address will be required.


Provide as many details as possible so we can best use your feedback to improve your future ETS experience.

[5000 characters remaining]


If you have additional photos or documents that you would like to send to ETS, you can do so by selecting "I would like an emailed response to my submission" in the Contact Information section and reply to the email you receive after submission.

No attachments have been uploaded.

This information is being collected under the authority of Section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act and will be used for the administration of Edmonton Transit Programs. The personal information data collected is protected from unauthorized use and/or disclosure by the privacy provisions of the FOIP Act. Requests regarding the collection, use and disclosure of this information must be referred to the 311 Contact Centre at 311 for anyone in Edmonton or 1-780-442-5311 for out of province inquires.